Frequently Asked Questions
Everything you need to know about your Fedeli experience.
What materials are used in Fedeli garments?
We pride ourselves on using only the finest natural fibers, including premium long-staple cotton, sustainably sourced cashmere, and high-performance linens to ensure longevity and comfort.
How long does shipping typically take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location but usually range from 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply use our online portal to generate a prepaid return shipping label.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or sticking to your usual size for a tailored look.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Klarna and Affirm in select regions.
How should I care for my Fedeli knitwear?
To maintain the integrity of our luxury fibers, we recommend hand washing in cold water with a gentle detergent or professional dry cleaning. Always lay flat to dry and avoid hanging knitwear to prevent stretching.